For our generation this is our most painful experience of needing to find and exercise real meaningful resilience in our working lives.

The threat of job loss perhaps or restriction on promotions or pay increments; finding new engaging employment; redefining the product or services we supply.  The list of things can feel fairly endless.

Additionally many of us have been touched by the need to reach beyond the ordinary and become resilient as we face just the normal trials of life.

But how do we reach resilience and recognise it as a skill and not just us sticking stubbornly to the same behaviour hoping for better results?   How do we manage to get up and try again after we fall or fail?

There is some truth that much of our ability to get up again is due to our personality but it does not mean that we cannot learn to be more resilient even if it is not naturally in our character.

Exercises in psychology show that when we are knocked back, we often start to believe that we will not succeed in completely different areas of life.  Then we are more likely to withdraw from trying other things as we start to expect the worst in other areas.

Logic, when we can call on it, says that just because one aspect in life is particularly challenging or disappointing does not dictate that this will become our universal truth.  But sadly the Neanderthal in all of us reaches out and makes us feel more fearful than we ever need be.  It is accepted that the fear of adversity is often more distressing then challenging events themselves.

There is a concept called adversity growth.  The belief that it is in these times of adversity that we have the potential and reach greater happiness that was previously available to us.  Along the same lines I suppose as the Nietzsche principle that whatever does not kill you make your stronger.

I have always despised that statement on the basis I have no desire to go through adversity in order to get tough enough to cope with it!

However, recent studies are proving that although adversity can make you stronger as Nietzsche suggested it also make you happier!

Understanding that we do usually come out of these bleak times  allows us then to reflect back on how much we learnt, how we still managed to find small enjoyments  and how it forced us to look for alternative answers and avenues to success.

Now more than ever we need to understand that perhaps things will not come so easily but they will be all the more cherished for the determination you showed to get them.

Often we can feel anxious that we will not measure up, that we will not be recognised for the value we bring and so step away from the challenge and try to look for an easier route to success.  However, in darker times when we have no other option but accept that we must make things work; when there is no choice of giving up, we are often rewarded by reaching far beyond our anticipated goals.

A deep breath and screwing of courage achieves amazing results more often than not.

Sending off that application, picking up the telephone, facing that tricky conversation suddenly starts to reap rewards and we feel brave enough to step forward again.

If we understand that when faced with adversity we have choices – we can accept this as a negative and buckle complaining or alternatively look for how to look how we might benefit and how we must get up and try another approach.

Consider times in your life where things have looked bleak but that with hindsight you can reflect how much your learnt, how pleased you are with how you withstood the problem and how often life seemed even richer after the event.

Your level of resilience to cope with life will have grown considerably and you may a good deal happier and more confident than ever before.

If you some help to see the light – well you know where I am

Angela

Sounds awful doesn’t it?

For many of us, the thought of self promoting and pushing ourselves forward is nothing short of horrifying. We reflect on how laughable others have seemed when they apparently suggest they alone are responsible for every possible successful outcome and how no company or organisation should be without their skills.

And perhaps we worry that if we too speak well of ourselves we will be equally judged?

Of course this plays well in allowing us off the hook. We can mutter to ourselves that we are undervalued and deserve better responses but really we would prefer others to sing our praises so we do not have to. Why has no one noticed just how good I am?

Well, I would say perhaps no one has realised because in one way or another you are telling them that you are not really that amazing. Unless you can point out, honestly, where you have excelled and where your talents lie they may not notice for themselves.

Life in business is fast and people really do want the easiest option – tell me why you are good – that sounds reasonable – I believe you.

A good deal of my working life is spent remodelling how others talk about themselves – pushing them to notice and consider how they speak about themselves and how they sell themselves short all too often and usually without even realising it. And yet I have spent way too long today working on a piece on myself. Telling others what I do and how they can do the same.

Way too long because I was writing about myself and trying to be self effacing and ‘little’ me. Exactly what I stop others from doing and even with all my knowledge I had to step away, get my head in the right place and re do it taking our all the wobbly content – the’ I thinks’ and the ‘ if I might’s’

For most of us it is incredibly difficult to write about ourselves. If you look at the average LinkedIn profile it is consumed by either people;

• talking about themselves in the third person; thus adding distance and disengagement;

• putting just bare facts forward thus missing the opportunity to be seen as a real and engaging person (which   is absolutely what people want)

• Or conversely proudly boasting a bit too much which I know is often borne of sincere lack of confidence and the need to over compensate.

It is very very tricky

And that is why you always need another pair of unattached eyes (not literally obviously) who can look dispassionately at your profile or your CV and point out where you have undersold yourself and offer the needed words. Someone perhaps, who can also encourage you to engage in a more open and personal manner.

No one is asking you to share personal secrets, but with the world of reality television and social media making us all so much more observable we are becoming used to connecting with people before we even meet them and even if we never meet them in person.

So when you send off your CV the reader needs to have a real picture of who you are. When you complete you LinkedIn profile it needs to reflect who you are and what you are about.

If you miss that  chance you are putting yourself further down the line from successful consideration for jobs and projects, and opportunities.

As ever you know where I am! Here and happy to help

Angela

Interviews skills and styles have changed so much – we now know so much more about body language and how what we say is interpreted. We have become more able to recognise when someone is particularly uncomfortable; and will question why they are not more confident once the interview is underway.

So to support you along the way here are but a few hints and tips; needless to say perhaps there are so many more that you can use to really make a significant impact that will make you hard to beat.

All things being equal your application has put you in the frame as a strong possibility for the position; the interview therefore is totally down to your performance.

• Study the company. We hope you are applying to a company you like the sound of and so should come armed with a basic knowledge of their ethos. This is now so easy on the internet that to not be prepared on this is a real negative. Google is the obvious place to look perhaps but check them out on LinkedIn too; who is working for them and for how long?
• Real Confidence is very attractive, by this I mean a calm and clear confidence not at all showy; that is often taken as the direct opposite of real deep confidence. Over compensating confidence is not attractive and the panel may reflect that you may be tricky to work with.
• From the moment you start your day of the interview consider yourself to be ‘on’. Dress and think in your new position – this may feel a little silly but will have an astounding effect on your mindset. Remember the panel want to see the person already in the role – be any less and they will hesitate.
• When you enter the room remember this is their game. They hold the power at this moment so go steady and let them dictate the style; dashing over to shake their hands is not a good move. If they offer then of course respond warmly but on all points here the lead is theirs. The only thing that is yours is the chair again might sound odd but move it slightly – a strong but subtle message to all that you are not intimidated and can hold your own.
• As you entre the room and take your seat be aware of your body language. You will probably get this right at first; bottom tucked back into the seat of the chair hands not either gripping the arms or each other! Try to check it after ten minutes – still sitting well and not grasping any part of your body for security (this is a very usual response!).
• Please do try to relax and be yourself. They will usually be delighted to see you do well; it will make their life easier to find a good fit for the position. There is little point in trying to be what you think they want – you may of course be right but it will not serve you well to be accepted into a role based on a performance that was not genuinely you.
• Consider that you are interviewing them too. Are they the sort of people you would be happy working with? Even thinking in these terms starts to allow our own confidence to come through.
• At the end of the interview do not feel obliged to ask a question unless you have something you really want to know. We are often advised to ask a question to sound engaged in the process but if you ask a contrived question you will sound false

And so I would finish on the strongest piece of advice there is. Be authentic and turn up as at least a strong version of yourself. I know nerves can get the better of us but anything much less and people will be suspicious and pick up that you seem false. They may not say anything or indeed really know what is wrong but there will be something that they cannot quite put their finger on that may stop them offering you the position. They will never know that the reason you seemed false even if you have a perfectly good reason.
Needless to say I am sure this is just meant as a small taster of interview skills. If you want more in-depth and tailored support please do get in touch.

If you feel at anytime in the future you may want a new job then you should be really working on your LinkedIn profile right now.  Building a strong profile and increasing your connections and therefore your influence.   You must commit to having a strong profile and using this superb tool to it maximum advantage.  This is not a ‘how to’ guide but a ‘why to’

This is where you can display your wares

LinkedIn is now the first place people look when considering hiring anyone, whether that is for a job they are offering or for a service they want to hire.  

Whether you are applying for a job or even setting up a meeting most people will first check you out on LinkedIn. So this is a great opportunity for you to display a strong and compelling profile that will lift you above the competition.

It is not just for jobseekers

Well not immediate job seekers only.  Even if you are a long way from wanting to move positions now is the time to jump on, develop a profile and really start to understand not only where you might like to work but with whom and doing what.  Following companies and connecting with people in suitable companies now makes an approach down the line all the easier.

Maximise your profile

Make sure you include key words in your profile; search engines (including LinkedIn’s own one) will seek you out and offer you suggested positions and connections based purely on what you have put on there.

Give to  receive  

Some people join LinkedIn and then wait for something to happen for them.  This is a tool and nothing more, a service that can only come to life with your help.  Often they say ‘I joined LinkedIn but nothing has happened’ well no it will not without some help from you.  So interact and reach out to people and connect.  Which is the point of this section; give if you want to receive.   Find groups that might interest you and join in, offer opinions and suggestions and they will come back to you tenfold.  Sadly there are some disappointing people that will take and take and ask for more but give nothing in return, but that invariably comes back to haunt them when people start to avoid them and disconnect from them.

Go tool crazy

LinkedIn has some great tools to help you, yes it might be a bit tricky to learn about them (I can help you with that) but once you start to use them it will bring your profile to life.  Some profiles are so dull that it would be amazing for anyone to give them more than a cursory glance.  You need a compelling headline (using lots of the offered characters);   engaging links to your website perhaps.   The list goes on and as this is not a ‘how to’  this is just a reminder of why your should be looking at LinkedIn.

Grow your connections

Make connections with lots of people,  be discerning by all means but if you like what someone has said on a group perhaps drop them a note an connect.  You really never know where the connection might lead and if you find you do not really like them after all disconnecting is a discrete button press away).   Connect with people who are connected to your connections.  Oh you get the idea, if they are in a world you understand or one you want to understand then jump on in.

Speak up

Join groups that you feel might engage and inform you .  But do join in the conversations, it builds your profile and lets people know who you are and what you are about.  Follow companies that interest you and engage when possible, what’s the worst that can happen – no one responds?  not too scary then.

It is not a social network in the way Facebook is; it is there first and foremost for business and is essential for anyone who will be looking for a job in the future; near or far.

If you are on LinkedIn do connect with me and of course if you want help on getting a profile that works I can help you on that too.

Angela

I was watching a documentary on Apollo 13 last night – I like the film and imagined the documentary would add extra information. Actually it all turned out to be horribly cheesy; overly dramatic voice over and tedious music. What I did take away from it though was the – failure is not an option comment made by Gene Krantz the flight director – actually he never said these words but let’s not spoil a good story.

I think these words are often interpreted as almost a threat – you must not fail at any cost, ever. Actually it was a summation of the feeling to the team that – we have a serious situation here and if we do fail people will die; so let’s just accept that there is a solution we just need to find it. All perfectly reasonable and yet we often seem to imprint the same reasoning on all aspects of our lives; even minor ones where lost of life is at very low risk.

I noted this on a recent LinkedIn exchange on the PiPS group that there was a back and forth on what decision to make. And that too feels like the fear of getting it wrong – of failure – was a huge influence. We all must make decisions that amount to taking a chance and once we have weighed up the possible risks (as far as we can reasonably predict) then we are obliged to take a deep breath and jump in.

To put it into some context if I were to tell you about a person who had never failed at anything for their entire life (lets consider them to be around 50 to make it challenging) would you believe that such a person existed? Hopefully not but if they did exist they be the most dull person in the world.

Why?

Because they will never have tried anything that was new, they will be looking for problems everywhere, they would undoubtedly be so frightened of what might happen that they would not be able to live with anyone (being unable to control the world around them their loved ones would not be allowed out). Not a good picture.

And yet we might scoff at that portrayal when there is a little bit of that person in us all. Frightened of what might happen if we fail. It will be different things for each of us of course but it is such a strong human driver that we really need to call it out and frankly offer it a punch on the nose.

What has happened when you have failed?

You may instantly go to – I was embarrassed – I felt miserable and the like. But you bounced back right?
Actually if I ask that question again and say – what positives came out of the last time you failed you might be able to summon a long list;

I learnt the world did not stop
That no one laughed at me
That I learnt how to do better
That I learnt to be more resilient
I learnt that a small failure invariably leads on to bigger success
I realised I am tougher than I suspected

The list, I am sure you will agree is endless.

No one wants to fail but it is an absolute pre-requisite to any success. It is only in failure do any of us learnt how to improve, innovate and reap the rewards of real satisfaction. The joy of not ‘settling’ for the easy option but of challenging ourselves to do more and be better.

In the US there is a real acceptance that failure is part of business. Indeed a question asked at many interviews is tell us about your failures and what you learnt from them. A couple of failed businesses along the way is seen as a good thing – on the basis that we all have some pretty spectacular failures within us and if you have already failed, and worked out what went wrong and corrected the problems than you will be a safer bet. Much worse the individual who has never failed; they might just be due a big one now.

I appreciate that might be a little way off over here but how would you answer such a question in an interview or meeting with a potential new client? If you said you had never failed they would not believe you (so trust is broken) or that you were so lacking in self awareness that you would be a bit of a pain to work with. Much better to consider this now, think of a failure and embrace it. You learnt so much more from that experience than most of your successes, once you can reflect on that you will be presenting a more rounded and interesting personality that others will want to engage with.

Each time we are a bit braver we reap the rewards of that courage because we are often more successful the more calculated risks we take; oh and don’t let the word calculated allow you to take yourself off the hook.   Just do it!

On our conference call today the broad subject was starting a business. As one of the topics was about deciding what that business might be I thought it might be a good subject for this week’s post?

There might be many reasons you would consider starting a business, a desire to set things in motion in your own style; a desire for autonomy; holding on to profits; freedom to set your own timetable of working – the list could be fairly extensive but one huge factor might be that in the current climate engaging and interesting jobs are a bit thin on the ground and of course the competition is fierce.

So maybe it is time to think of employing yourself?

What might stop you could be a belief (wrongly) that you cannot do it. Setting up and running a business is hard work but it is practical and logical and with the right guidance you can have the potential to make a real success of it and well, employ yourself.

The biggest elephant in the room however is usually; “sounds like a plan but I do not have a clue what to set up a business in”. Yes, as we observed on the call, you can set yourself up as the ubiquitous consultant and hope for the best. Being a consultant is fine if you have a particular niche if not, you are in danger of looking like jack of all trades and master of none.

So how can you find the right niche for you where you will be able to flourish? Here are a few pointers that will get you thinking.

• Consider over the past few years the activities you have most enjoyed – when time just slipped by (and this will in this instance really need to be work related as time will slip by reading a good book but it is quite hard to make a living on that!)

• You might also consider the moments when you could have reflected – “this is good fun I am lucky to be paid for doing this when I am having such a good time”.

So if you are able to conjure up some, even vague, feeling there, consider next what was the dynamic that felt like such a good fit – was it the people? The challenge? The adrenalin? The fun?

And again when you have that – consider what that component might mean to you? So for me it was that I love the dynamic of working in groups – the energy and not knowing what will come up next – the speed of thought. For you it might the challenge of a puzzle, the light hearted or the serious environment. A case of knowing what components, when brought together, make your performance at its best.

Once you have clarity on that the ideas start to come through – admittedly you may not as yet know how to translate that into a business – but the knowing helps you to start looking in the right places.

Once ideas start to become clearer consider whether this is marketable, will anyone pay you to do this? Or alternatively is there already a saturated market? A busy market is not the end of the world but you will need to be considering what your USP (unique selling position/proposition) might be. How will you stand out from others?

Perhaps we can come back on that but for now start to consider how your talents and interests will be saleable. Often the thing we find the easiest – “but it is so easy everyone must be able to do it” – is the key. Other people probably don’t find it easy and that might just be where your idea lies.

This is all quite manageable but admittedly takes some concentration; if you want some help to get yourself some clarity – you know where I am.

In some circles the words, personal development, when put together, can almost seem to be offensive.

I noted from a strand in a LinkedIn discussion that they are almost offered with embarrassment as a suggested way of moving forward.

Why is that so?

Is the suggestion that undertaking any form of personal development means that we are in some way deficient?  That perhaps we are not already perfectly developed and in no need of such development?

Or is it based in fear?

“What on earth would I find out (and have to solve)  if I really considered that the reason I have not yet achieved as I would wish to or got the job of my dreams , might it be down to some deficit on my part rather than a dire economy?”

But the truth is that we are all just ‘twits on the train’ – learning and developing as we go along.  No one, and I mean no one, is ever ‘done’.  There is not a person on earth that would not benefit from personal development in some form.

True when you are looking towards basic survival than your impelling needs lie elsewhere but for most of us in the western world our problems and struggles could be lessened by a little personal development along the way.

This often need be no more than a little introspection as to why we not only feel as we do but why we react as we do – anger is often based in fear – and a little understanding how we are perceived by others.  Not in terms of trying to please others – you cannot please all of the people all of the time and all that (and certainly should never ever try to) – but it is helpful to know how your attitude and demeanour is experienced by others as a way to achieve the results you want.

And the great thing is you do not even need to ask anyone the cringingly awkward – “So, what do you think of me?”

You can gage how you are doing by considering when things have gone well – you were offered a job, asked to head a team or your opinion particularly sought; what was it you offered that helped people see you in a positive light?

Equally, when things have gone poorly it may very well be down to sheer bad luck and a poor economy but sometimes it may be the result of misunderstanding.  Did your delivery intimidate or confuse?  Were you clear on your intention?  A key to this might be another person’s reaction to you – you are going along well and suddenly things went off?

Of course, it certainly can be the ‘other person’ but law of averages would suggest that it cannot always be about other people – sometimes we are the cause of our own misfortune.

If I can help – just get in touch.  I am always pleased to hear from you.

Networking is such a negative word in many circles.  Often considered to be the world of the slimy and creepy sort – working a room and seeing what they can get.

Of course that is an easy stereotype that allows us all to say ‘oh I would not want to be seen like that so I cannot see the point and will never network – I know so many people already and am really not interested in and have no time for more’.  Of course this is often followed by the comment that they would like to start a business or perhaps get a new job.

And yet I would say along with confidence, networking will be your biggest source of success. 

Networking to me is actually just about talking and connecting with people with no ulterior motive and just a desire to learn and expand my world.  All the best leads and developments in my business life have always come from the most unexpected connections – never a contrived association.  You honestly can never tell who and what will help you out.

In business, or in considering how to secure a new job, networking is one of the greatest ways to succeed.   It really is true that it is about who you know – I appreciate that may not be a welcome thought but it is an absolute truth for the majority of us.  But the great thing is you do not need to know, or be connected with,  the obviously influential and powerful; they are often too busy anyway.  But to be connected with people who are in the world you want to expand into is hugely powerful and helpful.

Often  highly connected people hear about jobs and opportunities that do not even reach the recruitment companies or adverts.  They hear about opportunities that may not be of use to them but will hand information on to, well, someone like you.

It is too easy for any of us to just mix with people who are in our current circles, I see this on some of the discussions boards of LinkedIn, people complaining about the unfairness of the world and lack of opportunities to shine.  But they are all talking to each other and not listening and connecting with new people and trying to gauge what it is they are missing – and they are missing something even if it is just about frame of mind and realising that we must all learn and develop if we are to succeed.

No one is ever ‘finished’, we are all in need of further development and being shown new ways to approach things.  Networking is a brilliant way to learn, we gain knowledge through conversations, we improve our conversational skills and more importantly we learn to gauge how the most successful people conduct themselves and then we are in a  position emulate successful traits.

Starting online is a great way to break into networking, then following up by getting out and about meeting people comes naturally.  Make sure you go to new groups or events that are not full of people in the same situation as you are; that just leads to negative outcomes. Yes there will be some grim events that you cannot wait to leave but they will  be balanced by the engaging events where you will make, enjoy and learn from new connections, and even better, new friends.

Perhaps on another post we can consider the ‘how to’  which is actually easier than you might think.

Here’s to your success

Angela

Whether you are feeling the pressure to move to a new job – things really becoming too uncomfortable to stay and you can feel your life ticking away – or because your current position is coming to an end – panic or denial often sets in.

Denial in facing the reality; that the job you are in is sucking the life out of you but you are perhaps fearful that wherever you go you might feel the same. And panic that you need to find a new position and have perhaps underestimated how long it can take.  Identify a job, apply, get called to an interview (and called back again perhaps) and then wait for the result.  And that is if you are successful at all stages.

Just listening to hearing how tricky it is out there can bring on anxiety; so what is called for is a cool head and some clear thinking.  This is s moment for cold practical process that you do all you can to remove emotion from.

The emotional part is invariably our downfall, so clear away all the ‘what if’s’ and the potential for negative outcomes and prepare solidly and expect that there will be knockbacks but that is all part of the learning and when that is in place bring back the emotional responses that make you who you are.

So for any job you want, whether you have identified it or not yet, you will need

• A strong CV  – two pages,  lots of white space, not a rehash of job descriptions and written in the first person using language easily understood (so not job referenced)
• A real presence on LinkedIn – this is absolutely where employers go to look (whether they say so or not).   A well presented and engaging profile has been known to win a job and they will Google you so a good profile will show up straightaway.
• Time spend understanding what you excel at and who you want to work for – and then research on the right sort of companies for you.

All too often I start to work with people after they have used a scatter gun approach feeling ‘this is so straightforward and I am an intelligent able person I must be able to do this myself’.

The scattergun approach rarely works because

• In being non specific you make yourself hard to place (they would like to help if they only knew what you wanted!).
• You are flattering no one by making it clear that yours is a general application (think in terms of dating here – if they will go out with everyone do you want them?)
• I absolutely know that confidence is eroded by continually be rejected, even by employers you do not like and for jobs you are over qualified or unsuitable for.  All we hear is the NO.  And of course that rejection is further complicated because we do not know why we got the rejection. Poor CV? Rubbish profile on LinkedIn? Over qualified? Under qualified?  And yes you can ask but there are too many people out there who are too anxious to give any meaningful feedback, for personal reasons or for fear of criticism of their process.

All too often in this state of anxiety we jump for what is offered rather than what would be the best fit for us.  I would urge you strongly to take some time – even if you feel time is against you – and think with clarity what company or role has the potential to be the best fit for you?

As ever you know where I am.

Angela x

Why you should be considering Brand You

I am a huge fan of the concept of you are your brand.  And that it is essential for anyone in business to be really clear on the message and the ‘brand’ they present; whether for they run their own business, are employed or looking for new employment

This notion was first coined most convincingly by Tom Peters; business guru and all round voice of good sense.  It leads us all to consider whether we are being clear on getting our message across and why that is so important.

Think of the person looking to secure a new job.  We hope that the first step is to consider what it is they want to do (note; we can help you here!)  they consider what company might fit well with their ethos and belief system and then they start to track down leads to find the perfect fit.  Now although this may need to happen with a few different organisations to get that right fit, it will be based on a strong reflection of you (Brand You) and will invariably offer a much more successful outcome.  When you make your application you will have already been very clear that this is a company that suits you and that will be clear to the potential employer that  you have the potential to be ‘one of us’.   Already you are ahead of the competition.

Equally when running your own business you need to clearly reflect what your core beliefs and intentions are – so I might say I believe in affording dignity to all, compassion and a non judgemental attitude coupled with a real interest in seeing others succeed and flourish.  I would hope that this message comes through loud and clear in every interaction I have around my business.  My intention is to be very transparent and consistent so that people know I can be trusted but equally having offered all that I have no problem in saying no to people who abuse that ethos.

So perhaps you set up a security company, what message do you want to send?  Perhaps it would be – I am clear that when people come to me they are considering a fairly scary outcome that they really want to avoid at all costs, they are already feeling vulnerable so  I want people to know I take their worries about security seriously, I understand that not everyone is in a position to afford the extensive  range I could offer them but whether they buy a new lock or a whole security system from me they will receive courtesy, conversation and clarity at all times.

So you can see that whatever you do has to have the stamp of ‘you’ on it.

If you are an employee than you are your brand travelling from employer to employer.  The very greatest success comes from that clear vision of yourself within the companies you work for.

Why is it important?

People buy people, straight and simple.  We are all pretty good at judging (even if it is unconsciously) whether someone is being genuine or just saying what they think you want to hear (think back to interviews when that has happened with you on the receiving end and I think you will agree).

So it is esstential that,  if you are to offer and receive the benefits of win win exchanges,  you need to be very clear about your priorities and equally demand clarity from those you deal with. Be that future employer, service provider or customer.

People like boundaries and so we all respond well to knowing where we are with someone.  Those people in our lives that run hot and cold are the most exhausting to be around aren’t they?  We never quite know whether to believe what they say.  However, gain consistency, even if the person is a bit of a tyrant, we at least know where we are and can react accordingly.  Much less exhausting.

Before all else, start to work out who ‘brand you’ is.  Things will be so much easier for you once you do.

And as ever, if you want any more, you know where I am.

Warmest

Angela